How to make an appointment at the Springfield Social Security office
- Check whether you need one. Many tasks are online: online services.
- Call (866) 964-5061 or 1-800-772-1213 (Mon-Fri 8 AM-7 PM for the national line).
- Explain the reason for the visit. SSA tells you which documents to bring and may handle part of it by phone.
- Write down the date, time and office.
- Bring originals (checklist).
Have this ready when you call
- Your Social Security number.
- Any letter or notice from SSA.
- A pen to write down the details.
Rescheduling or canceling
Call the same number to move or cancel the appointment. If you miss it, call to book a new one.
Frequently asked questions
Can I schedule a Social Security appointment online?
Not for most office visits; appointments are made by phone. Many services can be started online.
Can I go without an appointment?
Yes, but appointments are served first.
Last reviewed: October 5, 2026. Office address, phone and hours come from the Social Security Administration field office list. Rules and services can change: confirm on ssa.gov before you go.