Springfield Social Security Office: address, phone and hours
- Address
- 70 Bond Street, Springfield, MA 01104
- Phone
- (866) 964-5061
- SSA line
- 1-800-772-1213
Mon-Fri 8 AM-7 PM · TTY 1-800-325-0778 - Fax
- (833) 515-0459
| Monday | 9:00 AM – 4:00 PM |
| Tuesday | 9:00 AM – 4:00 PM |
| Wednesday | 9:00 AM – 4:00 PM |
| Thursday | 9:00 AM – 4:00 PM |
| Friday | 9:00 AM – 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Map of the Springfield Social Security office
70 Bond Street, Springfield, MA 01104
Springfield Social Security phone numbers
| Line | Number | Use it for |
|---|---|---|
| Springfield office | (866) 964-5061 | Appointments and questions about a case at this office |
| Holyoke office | (877) 480-4989 | Nearby office |
| Pittsfield office | (866) 446-7111 | Nearby office |
| Gardner office | (844) 371-8116 | Nearby office |
| SSA national line | 1-800-772-1213 | General questions and appointments (Mon-Fri 8 AM-7 PM) |
| SSA TTY | 1-800-325-0778 | Callers who are deaf or hard of hearing |
| Springfield fax | (833) 515-0459 | Only when SSA asks you to fax documents |
Tips for getting through
- Call early in the morning or later in the afternoon, and later in the week.
- Have your Social Security number and any SSA letter at hand.
- If SSA offers a callback, accept it: you keep your place in line.
SSA never threatens arrest or asks for payment with gift cards or crypto. Report suspicious calls at oig.ssa.gov.
Frequently asked questions
What is the phone number for the Social Security office in Springfield?
(866) 964-5061. The national SSA number is 1-800-772-1213.
Is there a TTY number?
Yes, 1-800-325-0778.
Last reviewed: October 5, 2026. Office address, phone and hours come from the Social Security Administration field office list. Rules and services can change: confirm on ssa.gov before you go.