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Social Security · Springfield, MA

Documents to Bring to the Springfield Social Security Office

70 Bond Street, Springfield, MA 01104Hours: Mon-Fri 9:00 AM-4:00 PM

SSA needs original documents or copies certified by the agency that issued them. Photocopies and notarized copies are not accepted.

Document checklist tool

Choose what you need to do at the Springfield office and you get the list SSA asks for. Tick each item as you put it in your folder.

    SSA only accepts originals or copies certified by the issuing agency. Expired IDs are generally not accepted.

    Documents to bring to the Springfield Social Security office

    TaskUsually required
    Replacement cardProof of identity (U.S. driver's license, state ID or U.S. passport); proof of citizenship or immigration status if SSA does not have it.
    First card (age 12+)Proof of age, identity and U.S. citizenship or lawful immigration status; in-person interview.
    Name changeMarriage certificate, divorce decree or court order, plus proof of identity.
    Retirement or survivor benefitsBirth certificate, last year's W-2s or tax returns, bank details; death and marriage certificates for survivors.
    DisabilityNames and dates of medical providers, medications, work history, bank details.

    Card application form: Form SS-5. SSA confirms the exact list when you schedule.

    Rules that trip people up

    • Only originals or copies certified by the issuing agency; no photocopies or notarized copies.
    • Expired IDs are generally not accepted.
    • SSA returns your original documents.

    Frequently asked questions

    Can I bring photocopies?

    No. SSA accepts originals or certified copies only.

    Do I need my old card to get a replacement?

    No. You need proof of identity.

    Last reviewed: October 5, 2026. Office address, phone and hours come from the Social Security Administration field office list. Rules and services can change: confirm on ssa.gov before you go.