Ways to apply
- Online at ssa.gov (the fastest for most people).
- By phone at 1-800-772-1213.
- In person at the Springfield office, by appointment.
What to prepare
- Names, addresses and dates for your doctors, hospitals and clinics.
- Medications, tests and treatments.
- Work history for the years before you became disabled.
- Bank details for direct deposit.
After you apply
Massachusetts's Disability Determination Services reviews the medical evidence for SSA. Decisions often take several months, and SSDI has a five-month waiting period before the first payment. If you are denied you can appeal.
Official page: ssa.gov: disability
Frequently asked questions
Is SSDI the same as SSI?
No. SSDI depends on your work history; SSI depends on limited income and resources.
Last reviewed: October 5, 2026. Office address, phone and hours come from the Social Security Administration field office list. Rules and services can change: confirm on ssa.gov before you go.